Knowlton could have been less insecure regarding his position and would probably been more willing to overlook Fester’s lone ranger tendencies. Had she made clear that she was going to hire Simon Fester and taken into consideration Bob Knowlton’s personality, explaining her intentions to train him to lead another project, things might have worked out very differently. Is there anything you could have done, on the basis of what you knew or could have known at the time, that would have led to a more favorable outcome? State your reasoning.ĭr.Jerrold could have utilized a better interpersonal communication skill. Jerrold at the end of the case, reflecting back over the events. However, Knowlton did not share his problems with his superior when he had the chance of voicing them mainly when he felt threatened by Fester’s place in the team. Jerrold and Knowlton shared a mostly open relationship, Knowlton even mentioned that he enjoyed Jerold coming over to talk to him at the end of the day. However, Fester took over some of these meetings plastering himself as the team leader, and spear heading discussions, undermining Knowlton’s authority and the intelligence of the team at many an occasion. Knowlton had regular morning meetings with his members as a way to keep up to date of what was going on in the project, and discuss problems faced. He did not care for group work and was more individualistic, even to the point of making others feel inferior. Fester was also aggressive in his approach. He had no qualms speaking openly of his ideas and what he wanted to do. Simon Fester on the other hand was someone very self involved and confident.
Bob knowlton case how to#
He did not know how to voice his concerns to Jerold or properly inform an guide Fester on his responsibilities in the team, which lead to Fester doing his own thing most of the time, without consulting with others. He lacked also lacked of strong of communication skills. He did not share his feelings,opinions and conflicts with his team mates, Fester or Jerold. – did not heed the advice of whom was rightfully his team leader – remained individualistic and closed off to the team until he left to work for another projectĬonsider the personalities involved, especially those of Knowlton and Fester, and the organizational characteristics.īob Knowlton was more of an introvert. – too much of an opportunist to work in a team with others
– did not indicate that Fester’s place in Knowlton’s team was temporary – did not give earlier warning regarding Fester’s transfer to another project – did not make any intentions of caring for Knowlton’s well being – did not consider speaking to his supervisor regarding his problem and started looking for another job instead – simply assumed that Fester was there to replace him
– did not voice his queries or insecurities